Your Mozilla VPN download should start automatically. If it doesn’t,
restart the download, or go back to download for another device.
Go to your downloads folder and double click the .msi file
A progress bar will appear and the installation process will begin
Enter your email address to log in or sign up and get started
Pick a recommended location for a fast, stable connection or choose your desired location manually, then switch the toggle ON
Here are some of the most common questions about setting up Mozilla VPN
As more of daily life takes place through the internet, online privacy and security become even more important. A VPN, Virtual Private Network, creates an encrypted tunnel between your devices and the internet, ensuring your connection remains secure and private while protecting you in two important ways:
Mozilla VPN displays visual indicators of its current status both in the toolbar and the application’s home screen, making it easy to know whether your online activity is protected or not. These indicators allow you to confirm when your navigation is private and secure. Additionally, while connected, you can visit https://monitor.mozilla.org/ to confirm if your IP address is masked. For more details, please see How can I tell if Mozilla VPN is connected?.
Adding another device is as simple as downloading and installing the Mozilla VPN software and then signing into your existing Mozilla account on the new device. For more details, please see How to add devices to your Mozilla VPN subscription.
If your goal is to protect your internet traffic while keeping a fast speed, then it’s always best to choose a server location that is as close as possible to your physical location. This will increase the reliability and speed of your connection as your internet traffic will not need to take a significant detour before arriving at its intended destination on the web.
If your goal is to experience the internet as if you were in some other part of the world, you can choose a server location there and all websites you visit will display as if you were there.
If you want to protect yourself even more, you can activate protections against Ads, Ad Trackers and Malware by going to Settings > Privacy features. Please note that this may cause some websites to break or not load, so you might need to temporarily disable these protections if you bump into this issue.
Lastly, on supported devices, you can make the VPN even smarter by excluding certain apps (ex. Netflix) from the VPN.
You can contact our support team right from the Mozilla VPN Application by clicking Settings > Get Help > Contact Support. You can also contact us on our support page.