Information We Collect about Your Subscription
Mozilla account information. A Hubs subscription requires a Mozilla account, which sends Mozilla your email address, locale, and IP address. Learn more about Mozilla account data practices.
Location information. Mozilla receives your IP address from your Mozilla account when you sign up for and use the service. We use the IP address in order to approximate your location because Mozilla VPN is currently only available in certain countries.
Payment information. When you subscribe to the Services, you will send payment through one of our third-party payment providers: Stripe, Apple, PayPal, or Google Pay. Mozilla receives a record of your account (including your billing address and the last four digits of your payment method) and the status of your account’s subscription, but does not store your full payment details. The payment providers may also collect personal transactional data or device information via cookies and similar technologies to operate and improve their service. You can learn more about how these companies use and process your data by reviewing their Privacy Notices, which are available on each of their respective websites.
Usage information. We receive information about the rooms and users in your Hubs instance. For instance, we learn when you create and delete rooms, how many rooms are in your Hubs instance, and how many users are in each room. We also receive information about how much storage space your Hubs instance is using.
Who Hubs May Disclose Information To
The Hubs Host: When you use a Hubs instance, Mozilla shares information with the Hubs subscriber who created the Hubs instance. This includes your username, information about your account and when you created it, as well as scenes, avatars, and other content you add to a Hubs room.
Amazon Web Services (AWS): Hubs use Amazon’s cloud storage service to store the information collected through Hubs. You can read AWS’s Privacy Notice for more information.
Google Cloud Platform (GCP): Hubs use Google’s cloud storage service to store the information collected through Hubs. You can read GCP’s Privacy Notice for more information.
Search providers: You can search for images, GIFs, and 3D Models to share in Hubs. When you search, we will send your searches to supported third parties to fulfill the search. Mozilla does not store your search queries or the search results. We support the following providers: * Tenor * Sketchfab * YouTube * Twitch
Other Information You Should Know
You can learn more about managing your Mozilla account data. Also, much of the information that we store about our Mozilla account users is easily accessible by signing in to your account, where you can also update your data sharing settings. To make requests regarding your personal data, please contact us through our Data Subject Access Request Portal.
If you have any other questions regarding personal data or our privacy practices, please contact us at firstname.lastname@example.org.
We respond to all requests we receive from individuals wishing to exercise their data protection rights regardless of where the individual lives. We will honor your request unless a legal requirement prevents us from doing so or a legal exception applies.
Please visit our forums for general support help.