Newsgroups Message Cancellation Policy Support Newsgroups Cancellation Policy (mozilla.support.*) The support newsgroups are monitored by the support newsgroup moderator and his assistants (if any). Uncivil Posts The first rule of the etiquette guidelines is to be civil. If they agree that a post contains a personal attack, they will immediately remove the post and (if possible) notify the poster by private e-mail. Off-Topic Posts and Other Etiquette Violations If they agree that someone is regularly off-topic or repeatedly violates the etiquette guidelines in other ways, they will warn them by private e-mail (or in the newsgroup if the e-mail address cannot be determined). If they later agree that the behaviour has not changed, they will notify the person by e-mail (or newsgroup post, as above) and then start to cancel any and all infringing posts from that person, without warning or comment. At least the first time round, an e-mailed assurance of reformation, plus a practical demonstration of one month in length (where the group feels the need to cancel no or very few posts), resets the process. Other Newsgroups Cancellation Policy Currently, no non-spam messages are cancelled in other Mozilla newsgroups.