Things you should know
We may receive personal information from you based on your interaction with us on social media platforms; if you submit a job, intern, grant, or fellow application; if you volunteer as a Mozilla community member; if you submit user feedback or a request to us; if you sign up for an account or for a subscription; or if you engage with a product or policy campaign.
Social Media: If you engage with our social media accounts, such as Twitter and Facebook, we may receive personal information about you. If you use these networks, their privacy policies apply, and you are encouraged to read them.
Job, Intern, Grant & Fellow Applicants: Applicants for employment, internship, grant, or fellowship opportunities with Mozilla are required to give us a name, street address, telephone number, email address, and resume, and sometimes additional information as well. We use this information to process and evaluate applications and to communicate with applicants about opportunities. We use Greenhouse to handle employment and intern applications, and Fluxx.io to handle fellowship and MOSS grant applications.
Contributors: Volunteering for Mozilla as a community contributor may require Mozilla and others to communicate with you at the email address that you provide in connection to your contribution and to recognize your efforts. If you contribute to Bugzilla, Mozilla Reps, or our code base, then your email address and possibly your name will be publicly available to all internet users. If you create an account on Mozilla Connect (platform powered by Khoros, which has its own privacy notice), your name, your avatar, your posts and replies and other information you share will be accessible to Mozilla and other community members. If you create a profile at people.mozilla.org, it will be accessible to Mozilla employees and Mozilla contributors. You can edit your profile data at Profile Settings. We sometimes use contributor information from sources (such as Bugzilla) in dashboards to visually share aggregated data on the Mozilla community. An example is https://wiki.mozilla.org/Contribute/Dashboards. If possible, we try to minimize contact information that is publicly displayed.
User Feedback: You can provide feedback to us on our products and services on webpages like input.mozilla.org, through an in-product experience, or through channels such as email, Bugzilla, Matrix, a social media account, our Get Involved page, or through a group like Student Ambassadors. Please minimize the personal information you choose to share on these forums because your comments may be accessible to the public.
Accounts & Subscriptions: Some websites, for example AMO and MDN require account creation to submit developer content or submit user reviews or comments. For account management we use Firefox Accounts, GitHub, or custom systems; see here to manage account data. You may periodically receive emails in connection with your account or through subscriptions. Our email management vendors are SalesForce Marketing Cloud, Send in Blue, Mailchimp, or Acoustic and you can unsubscribe using the link at the bottom of the email.
Product & Policy Campaigns: Some of our webpages host product or policy campaigns. For example, you can request a link by email or SMS to install Firefox on your mobile device or petition your legislators on internet issues. We may use third parties to manage these campaigns and handle any data that you choose to submit.
Functionality: We may use information such as cookies, device information, and IP addresses to enhance functionality of certain products, services, and communications. For example:
- We use IP addresses to customize communications by language and country.
- We use certain device information such as country, language, operator and OEM, to customize your experience.
- Mozilla Glean, our first-party telemetry and analytics platform. You can learn more about the specific types of data we collect in the Glean Dictionary.
- Google Analytics, which places a cookie on your device, to obtain metrics on how users engage with our websites. This helps us to improve site content.
- Convert.com and ShareProgress, which place a cookie on your device, to help us test variations of web content. This helps us offer better web experiences to users.
- DoubleClick and Flashtalking, each of which uses a clear GIF on our download Firefox page. This helps us measure the effectiveness of our advertising campaigns.
- HTTP Referral Data, which may be included with Firefox’s installer, to understand the website domain or advertising campaign that referred you to our download page. This information helps us understand the effectiveness of our advertising campaigns and improve them.
- Other metrics tools from time to time, on an experimental basis. For example, we may do this to help evaluate a new metrics tool, or test existing metrics collection.
You can control individual cookie preferences, indicate your cookie preferences to others, and opt-out of web analytics and optimization tools.
Do Not Track: Mozilla does not track users across third party websites to provide targeted advertising. If you have configured your browser to send a “Do Not Track” signal when accessing our websites, Mozilla will not utilize any of the tools described in the Metrics section.
Email: Our marketing communications are optional to receive and you can unsubscribe from the footer of the email or by updating your Mozilla email preferences.
Analytics & Optimization: Follow the instructions below to prevent data collection about your visits to Mozilla websites:
- Mozilla first-party tools: Opt-out on www.mozilla.org.
- Google: Install the Google Analytics Opt-out Browser Add-on, which prohibits data transmission to Google Analytics. Some Mozilla.org pages use clear GIFs which communicate with DoubleClick to understand the effectiveness of our advertising campaigns; you can control personalized ads from DoubleClick in Google's ad settings (you will be prompted to sign into your Google Account).
- Convert.com: Opt-out on www.mozilla.org.
- Yahoo: Visit the Ad Interest Manager to opt-out.
- ShareProgress and Fathom.com: You can turn on Do Not Track in your browser.
Social Media: The social sharing buttons on Mozilla websites are designed not to share data with the social media provider until you specifically click the button.
Some Mozilla websites allow you to make purchases (such as apps or gear), contribute funds to specific Mozilla projects, or make donations in support of Mozilla public and charitable programs. These transactions are often handled by Mozilla’s third party vendors.
Payment Processing: Except for payments made by check, money order, and direct debit, and wire transfers, Mozilla does not receive any financial information, which is transmitted from you to the named third party vendor for processing (e.g., Braintree, PayPal, Bitpay, Stripe).
Personal Data: We may also receive your name, mailing address, and/or email address. This data is used for fraud detection and record-keeping. We use Acoustic to email receipts and store records, which are retained for four years from the date of last payment.