Sr. Program Manager - Firefox Accounts
at Mozilla Corporation
Team:
Core Product-Firefox
Locations:
Remote US, Remote Canada

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, the content discovery platform. More than 270 million people around the world use its products each month.

Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff are driven by our vision to be the trusted guide through a joyful internet. We design, build and distribute software that enables people to enjoy the internet on their terms.

The opportunity

Mozilla’s Core Product team is looking for a passionate Program Manager who is committed to delivering great products, who thrives on getting into the details, and will employ their organizational skills to maintain an impactful program. We are looking for someone who has a thorough understanding of authentication and web development to collaborate closely with product, software engineering, design, research, QA, and dependency teams to help prioritize, manage, and track projects for the Firefox Accounts team. This is a hands-on position which requires a deep understanding of the requirements to facilitate an efficient, innovative, and fulfilling product development process.

What you’ll do

  • Drive cross-functional initiatives that span development teams and, in some cases, product lines.
  • Partner with Product, Engineering and external partners to facilitate the definition of project scope, goals, and deliverables.
  • Detect, communicate, track, and manage program risks and flag problems before they happen.
  • Drive ongoing process improvements to improve execution and efficiency of the teams within their domain area by pulling from standard methodologies or by inventing something new.
  • Act as a conduit of information between engineering and other internal groups (both technical and non-technical) to ensure that decisions and status are understood.
  • Identify projects or programs that are stuck and drive them forward.
  • Build consensus across a highly matrixed organization.

What we’re looking for

  • 3-5 years working in Project or Program Management.
  • Proven experience with a variety of software development methodologies, including Agile.
  • Full project lifecycle experience from project inception to go-to-market.
  • Excellent written and verbal communication skills.
  • Great attention to detail.
  • Working knowledge of the technology that drives the Web.
  • Sharp analytical and problem-solving skills.
  • Experience working with a geographically distributed team.
  • Must be comfortable communicating with executive management and cross-functional teams.

Bonus points

We value a variety of voices. You don't need to check every box on this list to apply.

  • Bachelor degree in CS or Engineering.
  • Experience building consumer web, browser, desktop and mobile products.
  • Familiarity with systems such as Jira, GitHub, Bugzilla, Mercurial, Phabricator or similar.
  • Familiarity using an OKR framework to track progress.

About Mozilla

Mozilla exists to ensure that the internet is a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity and inclusion

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

 

Group: C

#LI-REMOTE

Req ID - R1987

Why Mozilla?

At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.


Our values drive our actions

  • Purpose is built into our work, with our mission driving every decision
  • We challenge assumptions, the status quo, ourselves, and each other
  • We are transparent: in our code, our business partnerships, and our everyday interactions
  • We seek out people from diverse backgrounds and with perspectives different from our own
  • We pair purpose with performance and put people ahead of profit

Our impact is global

  • 700+ paid staff from over 30 countries
  • Thousands of volunteer contributors across six continents
  • 9 global offices: Mountain View, San Francisco, Portland, Vancouver, Toronto, Paris, London, Berlin, and Beijing
  • Hundreds of home offices globally

Our benefits are world-class

  • Flexible work environment (nearly half of Mozillians work remotely)
  • Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
  • Reimbursement for professional development (up to $3,000/year)
  • A work setup including the latest hardware and software of your choice