Localization Program Manager
at Mozilla Corporation
Core Product-Firefox
Remote US, Remote Canada, Berlin Office
The Company
A lot of companies say they’re “mission-driven”. Our unique corporate structure guarantees that every decision we make upholds our mission: to make sure the internet stays available, safe, and welcoming to everyone. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation. Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product — the Firefox browser — has expanded into a family of products that protects users and alerts them of risks.
The Opportunity
Join a vibrant team and community responsible for localizing Firefox and Mozilla products. Our family of products are currently available in up to 100+ languages and growing everyday. If you are fascinated by languages, love engaging with a community of localizers and have a technical background, this job is for you! We are looking for a passionate and talented engineering program manager who will take ownership and maintain our globalized projects across our wide range of products.
What You'll Get To Do
  • Work closely with our volunteers and collaborators to manage community driven localization projects.
  • Manage, execute and own localization scope, handoffs and handbacks with Mozilla internal clients.
  • Streamline the release of localized products by defining testing strategies, prioritizing bug reports, supporting the community of translators.
  • Understand how to make appropriate trade-offs to optimize time-to-delivery and resource constraints.
Minimum Qualifications
  • Localization knowledge/experience:
    • Knowledge of localization processes, workflows, and most common industry formats.
    • Experience working with online translation software, computer assisted translation tools and translation management systems.
    • First-hand experience with software and/or web content localization.
    • Excellent written and verbal English skills. 
    • Fluency in at least one language other than English.
  • Technical skills:
    • Ability to read and navigate source code in order to isolate internationalization issues and actively work with developers to identify solutions.
    • Experience with GitHub as a platform for both code (version control) and project management.
    • Ability to identify tools and set up workflows to automate repetitive tasks using their language of choice.
  • Team work:
    • Self-motivation, ability to solve problems and make decisions independently.
    • Experience working across different teams and timezones.
Bonus points for
  • Experience with issue tracking software like Bugzilla and Jira.
  • Experience with other project tracking tools (Trello, etc.).
  • Working knowledge of Python and Bash
About Mozilla 
Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.
Commitment to diversity, equity, inclusion, and belonging
Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Why Mozilla?

At Mozilla, we’re serving humanity—by maintaining a safe, open internet—while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.

Our values drive our actions

  • Purpose is built into our work, with our mission driving every decision
  • We challenge assumptions, the status quo, ourselves, and each other
  • We are transparent: in our code, our business partnerships, and our everyday interactions
  • We seek out people from diverse backgrounds and with perspectives different from our own
  • We pair purpose with performance and put people ahead of profit

Our impact is global

  • 700+ paid staff from over 30 countries
  • Thousands of volunteer contributors across six continents
  • 9 global offices: Mountain View, San Francisco, Portland, Vancouver, Toronto, Paris, London, Berlin, and Beijing
  • Hundreds of home offices globally

Our benefits are world-class

  • Flexible work environment (nearly half of Mozillians work remotely)
  • Industry-leading paid parental leave (up to 26 weeks of fully paid leave for childbearing parents and up to 12 weeks for non-childbearing parents)
  • Reimbursement for professional development (up to $3,000/year)
  • A work setup including the latest hardware and software of your choice